Your standards, in writing.
A clear scope defines the areas, tasks, and frequency your building needs. You know what the plan includes from the start.
LET’S TALK ABOUT YOUR FACILITY
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How can we help?
- Dedicated Facility Solutions Manager
- Dedicated Night Manager
- No contract lock-in
Some of the organizations we serve
CUSTOMER FEEDBACK
What our customers say
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“City Wide just recently came on as our cleaning company as we had a lot of issues with our past company. Since coming in they have been so great to work with and our facility has never been cleaner. They truly care about their customers and it shows in the work they do!”
“City Wide has consistently provided us with outstanding cleaning services, and I can't say enough great things about our Facility Solutions Manager, Joe Keleman. Joe is professional, highly accessible, and incredibly easy to work with.”
“We've been using City Wide for 17 years to clean our facilities. We very rarely have any issues. If there is an issue, Joe is always quick to work with us to resolve any problems and make it right. Their employees are nice and professional.”
“We had a rough start as the cleaning team assigned to us was not the right fit. Eventually, they changed out the team, and things have been great since then. … They are responsive and will work with you until the right solution is found.”
“City Wide has been a great partner for our business. They keep our huge manufacturing facility nice and clean. Specifically, their manager Joe has been super easy to work with, is attentive to my needs, and provides stellar customer service.”
“From the showroom to the service areas, every corner of our dealership is consistently immaculate. The team is professional, punctual, and always goes above and beyond to ensure everything is in perfect condition.”
“City Wide set up an effective plan for keeping our workplace clean. Our cleaner is very thorough and frequently seeks feedback to make sure she is meeting our needs.”
“Crews are excellent and account manager is very engaged and proactive.”
“CityWide has done a great job of revitalizing our entire campus. They've done an outstanding job of providing excellent janitorial services daily. We highly recommend them for any school looking for janitorial support.”
“We’ve had an excellent experience with City Wide Facility Solutions. Their team is consistently professional, punctual, and thorough.”
“We have a very large venue, 21,000 square feet, and Anthony, Gene and Edwin have taken such great care of our place! Taking their time and cleaning the right way.”
“We moved to City Wide at the beginning of the year. The company is very happy with the level of cleanliness they provide. Their customer service is stellar. I highly recommend.”
“City Wide provides great service. Our 57,000 sq. foot building always looks great! Very responsive and very professional as well.”
“The team at City Wide is very thorough, communicative, and attentive! The set up process was thorough but easy and they do quality work.”
“Highly recommend! The cleaners were polite, quick, and left our workspace smelling fresh and looking spotless. Couldn’t be happier with the results!”
“Mark takes great care in managing our facility. If I ever have a problem with the service he is always a phone call away.”
“CityWide is extremely resourceful, responsible, and responsive! as a business operator, it is extremely valuable to have a one stop shop for all my needs. From cleaning services to electrical, plumbing install, you name it they’ve got you covered!”
“We have used their services for more than 10 years and have never been disappointed.”
“We are relatively new customers to City Wide and could NOT be happier with our decision. They are professional, do an excellent job, and the gentleman who does our cleaning does an impeccable job. Highly recommend.”
“Very responsive and professional. Is willing to work with the costs to fit our budget and needs.”
“Chris was great to work with! It was literally within a couple hours from my first contact to getting a callback and scheduling a time to come out!”
“Alex and team have been a terrific partner in helping Benedictine High School look better than ever. Thanks!”
“City Wide has been a vital resource in helping with many projects in our buildings over the years. They are always our first call.”
“Always great service, fast response time and good quality work as well.”
“Alex & City Wide take pride in their work with exceptional customer service. We're glad to partner together!”
“The people are so nice and helpful. They really care about what they do and they do it very well. I will be recommending them to all of my business associates.”
“Great company... Always making sure the customer is taken care of and resolves issues quickly as possible when they arise. Definitely would use this company.”
“His team does outstanding work.”
01 — THE CITY WIDE DIFFERENCE
Your job isn’t chasing the cleaning crew.
Missed details. Repeat requests. Another call to find out who’s handling it. Your cleaning shouldn’t become another job.
One person to call.
Your local Facility Solutions Manager coordinates independent service professionals. Questions, changes, concerns—bring them to one contact.
Follow-through built in.
Ongoing quality oversight and communication help keep the work aligned with your expectations, long after the schedule is set.
02 — BUILT AROUND YOUR BUSINESS
Different buildings.
Same attention to detail.
Your facility isn’t one-size-fits-all.
Your cleaning plan shouldn’t be either.
Workspaces / Meeting rooms / Common areas
A workplace ready for the workday.
From the lobby to the last meeting room. Define the cleaning your employees and visitors notice every day.
Let’s Talk
Reception / Waiting areas / Facility-specific needs
Care for the spaces where care happens.
Talk through your facility’s cleaning requirements, busy areas, and access needs to build the right scope.
Let’s Talk
Offices / Shared spaces / Facility floors
Keep your operation looking the part.
A cleaning scope built around your building’s layout, shared spaces, and operating schedule.
Let’s TalkYour cleaning scope.
Clearly defined.
Choose the care your facility needs. We’ll confirm the services and frequency in your proposal.
Offices & common areas
Desks, conference rooms, lobbies, and the spaces your team shares.
Restrooms & breakrooms
Regular attention to the busiest spaces in your building.
Floors & carpets
Routine vacuuming and mopping, with additional floor care as needed.
The everyday details
Trash, high-touch surfaces, entryways, and interior glass within your scope.
03 — THE NEXT STEP
LET’S GET
TO WORK.
A better cleaning plan starts with a conversation about your building.
Let’s TalkTell us about your space.
Share your facility details, your priorities, and what you’d like to improve.
Walk through the details.
A conversation and walkthrough help us define the cleaning scope and prepare your proposal.
Put your plan in motion.
Once you approve the plan, your local manager coordinates service and ongoing quality oversight.
BEFORE WE GET STARTED
Good questions.
Clear answers.
Have a question about your building?(440) 234-7777What will cleaning our building cost?
Your quote is based on your facility’s size, how it is used, the services you need, and your schedule. A conversation and walkthrough help us prepare a scope and proposal that reflect the actual work.
Can cleaning happen outside business hours?
Tell us your operating hours and access requirements. The Cleveland team will work with you on a cleaning schedule that fits your facility and include it in your plan.
Who do we contact if something needs attention?
Your Facility Solutions Manager is your local point of contact. They coordinate independent service professionals, oversee quality, and follow up on questions, changes, and concerns.
Can you help us switch cleaning providers?
Tell us what you want to improve and your desired start date. We can discuss a transition around your current agreement and your building’s requirements.
Do you clean homes?
This service is for commercial facilities in the Cleveland area: offices, medical facilities, schools, retail locations, industrial buildings, and other business spaces.
CLEVELAND. RIGHT HERE WITH YOU.
A cleaner space.
A lot less on your plate.
Tell us about your building.
Let’s make a plan that works for it.